Then the ppl who complain about something get their money back and I get my money back but they keep my item so they get it for free Bc customer support is RIDICULOUS! Im glad to hear that it worked out for you though! Secondly I sold a pair of knit boots for very cheap because they were not ugg just a cheap look a like and made sure to list that in description due to the fact that they were listed under ugg for exposure. Ive sold 5 things on posh. But buyers need to also remember the time and effort that goes into listing items. When it finally got to me, poshmark has missed that ALL damage was on one side & it was obvious that someone way too large had tried to stuff her arm in to the sleeve. The jar has about 10% left. If you have any ideas as to whether or not anything can be done, I would greatly appreciate it. Poshmark to me has the worst lowballers, some of the offers are beyond absurd. Anyway anything expensive you are selling document document document it with photos and video before you send it!! All of what you have stated is the issues I have. And like I said in the post, it was just way too time consuming and soul-consuming when it comes to experiences like the one you had. My first four sales were all shipped within one day and I received 5 star ratings for all of them. I could write a war and peace length description on eBay yet with posh only a couple paragraphs. You certainly dont see anyone sending $5 offers to Macys, Target, or Zara, do you?. Pictures were posted of all parts of them. I cant say that I am leery of those buying who dont have a profile the reason is that Posh has made it difficult for someone who just wants to shop and not sell. People have commented how cute their packages are when they arrive. Which is NOT the amount that was there when I shipped it. If its used whatever you get is a profit. I quit a year ago and then decided to create a new account to sell just a few pieces of jewelry. Thanks for all the threads and all the comments. It was $20 for a pair of handmade Sterling Silver earrings posted at $38. Same goes for buying.dont buy something for a price you couldnt recover on a resell. Its great for the handful who do make money but its antiquated in its design and their cut is highest Ive encountered. I think I am going to close down my PM closet soon.By they way I am following you on i instagram ( I have no idea what do there, I have so much to learn from LOL ) Thank you and have a good day!!~Moni. And comments like this always make me wonder too if they are trying to convince themselves. Also i feel we should be able to rate buyers as well. She is claiming I sent a top with iron burn marks! I clicked the "Share To Party" button on the Closet Tools 4 (maybe 5) times. No problems! I try to be very specific in listing all measurements and any defects or minor flaws. Its infuriating. I only do this for high- end items. In the meantime, I did a screenshot everything I could in my sales and purchases. I have been ready to venture out to a commission free and offer free selling environment but didnt know where to start or what platform to trust next really. I have a large following as well and have sold many items. Because it sold for above $500 it had to be sent first to Poshmark offices for authentication. Im staying with PM for now but after reading all these comments, it sure is sad to know there are folks out there that will take advantage of others and ruin items they send back-just, wow. Also I am 100% sure Poshmark sells your email address as I now have TONS of junk email addressed to my Poshmark user name!!! I wrote out almost 2000 labels on Etsy by hand. I am either closing my closet and no longer selling or purchasing or limiting sales to established buyers/sellers depending on the outcome. I was all excited and telling friends how great Poshmark was until this. The guy asked for a PARTIAL refund because he said he just felt that he paid too much for it. Your story is nearly identical to mine just about 4 years later! I just created a poshmark account wanting to make some money, but now I am very scared. I am trying to figure the best venue for resale. I have literally run across earrings on Poshmark for $30 that are bought for $1.25 from online websites (oh it takes 3-4 weeks to arrive! Ive had to stop my notifications on this site as the alerts were getting to be too much! And there is no customer support at PM! Looking into it now and will be following your journey too. I have been selling on Poshmark for 8 months now i do average to sell just over a 100 items per month on Poshmark. Thanks! They were also filthy! I still have my store but I dont do anything with it. Ive read all the horror stories on this blog and its very scary. I love selling things online to earn a little extra spending money, but Im ready to quit Poshmark too and look into other options. After being an active seller for 2 years, and then quitting cold turkey, it was only then that I realized that it felt like I had been in a cult. I just read your comments about poshmark. The thing I like about Poshmark is the exposure and the fact that everything is handled with their 20% fee (except seller protection apparently!). I did the same thing when I first started selling. Im trying to run my closet as a business, but the endless sharing, posting and responding to comments without ever so much as a thank you is wearing me out. My first sale, I already have someone disputing the authenticity of the bag I sold them. Surprise the voice mail is full. Hope to hear from you soon, in the meantime have you thought about Traders village as a viable and affordable option for store ownership? Hi; well I am a guy with closet after closet filled of brand-name clothes. Then I started selling higher priced items and didnt realize the fee went up to 20% for those items. When selling on shopify do I have to pay some kind of fees? I sent all this info to poshmark and they replied for awhile and then nothing! I am still highly insulted and offended! Once a user is blocked, they will not be able to Like, Comment, Make an Offer, Share or Purchase any of your listings. I have sold about 600 items on posh so not a power seller but trying. If I have all 5 star reviews the past 4 years and someone complains that should be looked at. Ever wonder why theres no seller protection on PoshMark? While I did enjoy the social aspect of meeting some really great people on Poshmark, the amount of time I was spending on the app was ridiculous. Im very sad to learn that this type of behavior from certain negative and hateful users has been going on, unaddressed, as far back as 2016, and its still happening! I dont buy items to resale, everything is from my closet and most all still have tags attached, never used, or if so, maybe once. I have searched for a blog to learn the true stories as these. At this point, there is no customer service. I am just selling stuff from my closet that I cant fit in anymore, I have a ton of clothes & shoes and wanted to see if I could make a little cash off them. funny that users name is cole, same as mine LOL, Awesome you reported it too! So one has nothing to defend since left unaware?? Embracing simplicity, Poshmark's fees are straightforward. Ive sold about 5 small items like fashion jewelry, etc. Pants were fine when I sent them to her, wondering what she couldve done to them. As it's only been just gently worn, you're figuring you can probably net at least 80.00 for it, give or take. There is also a lot of elitism! Its just frustrating. The money the Chinese superfakes make Poshmark is too good for them to close those closets down. Its a much more sophisticated app than Poshmark with a higher level of customer service. That was really the tipping point for me. Buyer gets it and immediately wants a refund because of said noted, photographed, and described damage! Well I returned them both and yesterday, they send me an email that they would be giving me a store credit for the dress but they were returning the shoes to me. Im so glad Ive found this blog post! I am certain the support is not from inside the United States. Ive been on here for 5 years. At least I know my experience with Poshmark is far from unique and while my aggravation and losses are small compared to some of you, it reminds me that there are better uses of my time. I asked the seller if it was authentic, she said yes. Posh cancelled the sale. Poshmark should look at your selling history, there is no way a seller would send an item with holes on it and literary, obviously, used after selling 100 new and high quality/5 start rated items there is no way on earth that we as a seller would do that. Since then, Ive sold almost 40 items, which I thought was pretty good in comparison to eBay, which Ive been doing for years. Its the United States Post Office for crying out loud! Only to *new* Poshers. NOT GOOD. Now I found thus blog because I was severely harassed today for no reason by a random person. I know that these are all individual experiences regarding Poshmark, etc., but lets face it, with so many people being scammed and dissatisfied, you cant pretend that they are all exaggerating. And,although its possible your statement may be 100% true,I would argue that theres no way to prove it either way & I actually doubt that it is true in every case. Lots of sharing, questions but no sells! It was bizarre bc she kept writing to me..?! I checked everywhere in their faq but found nothing on the subject. I recently had an experience returned item that was messed up and totally used .I had photos to support that it was new and quality was good before the buyer sent it back used and crappy condition. I have been using for over 6 mo, perfect sales/buyer.no complaints. Ive been bulkied, support is crap, people can not respect its not a garage sale, and I work 20/7 to make sales; huge tine suck. The carrot they hold out in front of these users continues to mesmerize. What bank gives you that much interest on your money. I am a very active seller on Poshmark, but I had a buyer damage a coat because it didnt fit. I hope you have lots of success! Starting my own business. Honestly, graciously taking returns is good business, as is treating even low balling oddballs like they are OK (even if you dont think so.) Posh happily accepts my 20% fee and wants us to Share the Love. And I dont go on those posh fb groups or waste a second of my time bsing w women who arent really your friend.. something I learned.. these are acquaintances.. co workers etc not friends. Turnoff/Bad. There has to be some kind of truth to their experiences, that can not be ignored. I also dont like that they want you to spend hours every week on the site liking and following others. Hope this helps!! Do a search on a LV or Gucci bag and you will find thousands of counterfeits, both illegal and against Poshmark documented policy. Have done okay maintaning a 4.9 rating. Before she listed it on Poshmark, she did due diligence to ensure it was authentic. Poshmark is a mess. I am just sick!!!! So if someone is willing to pay for them, Ill gladly move my shoes to a plastic container and sell you my boxes and bags. I feel that I should get some of my money back bc I have defective shoes and poshmark has a guarantee to not sell faulty items since I paid so much for these defective very expensive Louboutins I feel that I should be compensated.. so far as a buyer this website kinda sux .. Im an honest person and buyer and not one thing that I bought on this website was described accurately ( I take that back one pair of pants were fine) but sellers should be honest bc there are good honest buyers like myself who end up with the short end of the stick. Okay, brace yourselves, women! Did anyone else not know this or am I the only one? Im actually leaving PM this week. Never knew that cool! One of my favorite ways to shop on the app is to sort by "just in" when searching a category. I know for a fact its authentic but Im afraid if for some reason Posh allows the buyer to send it back I wont get MY bag but something else (or completely damaged). I sell some on eBay and Tradesy as well just to expose my items to a wider audience. She ordered on 3/15, she RECEIVED the item on 3/19. So if they buy it on a Saturday afternoon and your local PO is closed it doesnt get shipped until Monday and, if Monday is a Federal Holiday then it gets shipped Tuesday and , that is held against your record of shipping even though you had no control over the days the PO was closed . I hope you keep us posted on what happens. I do follow new people weekly & share my listings but I was just hoping the app would do more of the advertising for me I guess. On top of Poshmarks commission, I also had a bad experience as a buyer, which left a bad taste in my mouth. Thank you for this post. I agree it is pretty ridiculous! I have a Louie Vuitton handbag that I was going to put on Poshmark, but I wont do it now. Heres the best part , I received the dress back with a run (like in a stocking) a snag in the dress an it was loaded with perfume, an you could tell it was ironed an worn !!!! Brilliant for them because they have users devoted to bearing their system, horrible for users because it is so draining that burnout is common. Posh always binds w the buyer usually. I know everyone has to start somewhere, but Im afraid of getting burned! Three months pass, I send multiple emails each month including photos- no response. Sure enough they opened a case once I was on vacation and sent them back, fine no big deal. The description stated that there was a small, barely noticeable stain under one arm of the dress. The most frustrating issue for me is, people dont know the difference between NEW UNUSED and excellent used condition, or pre-loved condition. With eBay, Im having a similar experience, but Im still dealing with it and need some advice. I decided not to sell on Poshmark..too much cliquey behaviorSome lsdies have been gracious and lovely, and Ive gotten real deals..even steals.Pick your battles..ordered 3 slip..were nothing more thanhip length camisoles..oh well. I took away all discounts Bc of this. There are some pretty simple fixes to your complaints and you just have to determine what you want to put your energy into! Im slowly building a following and directing traffic to my ShopStylaphile.com through my blog and my social media sites. Had a sale for $20.00, $100.00 skirt worn once. so when I see people sooooo overpriced on PM. Its enough to make you really irritated, if youre that picky you could always try asking or leaving a comment warning first that youre going to be that particular and will act like a miserable brat when your never used $120 retail item you bought for an offer of $18 smelled either too nice or not nice enough! Also there are so many in person places to sell like let it go on top of the usual. Im not sure how this will endbut I am sure Im finished with Poshmark. Its really massively time consuming for a very low return. At first I didnt realize you need to share your closet and not just list and let it sit there. Hilary, I am so sorry this has been your experience as a seller. You got ALL that for $16 and you complain that the shirt doesnt fit and want a refund. I truly love so many people I have grown to know that I doubt I can ever leave completely but ebay is looking easier, less time consuming, and oddly enough less annoying. Why not just answer? We call this balance a growth loop. So she then attacks my page commenting on every listing calling me a scammer posting my address for all to see. She said they were new with tags. At midnight my husband would say Are you still poshing? I suddenly realized that all the time I was spending being social on Poshmark was keeping me from doing other really productive things in my life, like exercising, writing, and spending quality time with friends and family. When I finally opened the package, I discovered that there was not one, but two stains, one on each side and that they were not only very large perspiration stains, but very noticeable. ). However, if you do your due diligence, you will be able to shop and sell safely on any online shopping platform such as . They also said they took it to her local store and they said it was fake. I dont feel so alone now. I have contacted Poshmark but I dont have high hopes of them actually having seller protection. I guess its something new in their system, dont really know. This person just received the top and either didnt like it or found out it didnt fit her and wanted her money back. Any advice you could offer of how to get my good Poshmark buyers to buy from my own website outside of Poshmark? No worries. Been on Poshmark since 2019. I bought a pair of shoes. These clients I built a trusting relationship with couldnt find me. Ill check it out! Too bad too because I loved shopping on there and there were some truly great sellers with fun wrapping & thank you notes- but Posh wont get a penny more from me. What is interesting to me is I will click on the hosts of various parties and some of them dont even have any items to sell or they have nothing to sell in their closet that matches the party which is odd to me. Thank goodness I purchase everything on my American Express and I immediately opened a dispute with them. Today a buyer seriously lowballed me and i snapped, i told her for the offer i would rather keep them. I havent been on Posh very long, only sold 13 items. I guess she didnt realize that I could cancel the order on my end, but now I have to relist everything. @splinkink Im so sorry you are having to go through this. Now, exactly a week after, I received an email from PM saying that after they have reviewed the case and photos submitted by the buyer, they have decided to deny the return request. Replicas are forbidden on Poshmark and I report them every time I see them. Anyway, Poshmark is nothing like Ebays fair policy. How does the BBB have them at an A with all the complaints people have filed?!! Over the years, Poshmark has gained popularity as one of the world's leading reseller marketplaces. Well, I tell Poshmark and they say that I received the shoes as stated in their ad and that shoe sizes can vary. Heres the bad experience I had that was the impetus for my Poshmark departure. Then I noticed people only offer a fraction of that. How about silly girl talk on a rainy Sunday afternoon? This way I am assured that I am covered if on the off chance someone else wishes to pull the same stunt! Even before I read these comments I had pretty much decided not to go any further with PM. But then I read BigCommerce and the others will automatically integrate with Instagram and create my Instagram shopnot sure. With no sharing, following, or any kind of maintenance at all. I looked for weeks and saved for weeks because Im a waitress with 2 kids so I dont have 500 dollars to just throw around. Thanks for sharing I dont feel like its just me. Thanks! Manually sharing, to adhere to a policy thats not enforced, while others are farming it out = wake up time! Ever since they IPOd, they are desperate to increase their membership, and even more concerned about their sales numbers. I clearly stated in my Def the worst I have heard!! If you genuinely want to quit Posh or any other job or hobby or activity, then you should absolutely quit. NO PROTECTION FOR SELLERS AT ALL!! iMessage. Hi Diana! The answering questions. You were the kick in the pants I needed, and the shared perspective made me realize things arent going to get better on Posh. But when I wrote to them about how as sellers can we be protected, I told them I removed over $27,000 in merchandise and I still have probably $60,000 to sell! Its true! Just seems ebay and others do not protect sellers yet they make the money from us! I have been buying actively on Poshmark and also have a few sales. In both of those cases, I had Posh cancel the orders and let the buyers keep the items for free because it wasnt worth it to me, but really if a case is opened against you once in every hundred sales or so thats not too bad. I submitted pictures, but said I refused to touch the item. Well its the old didnt read description re stains. Im going to carefully look at their closet and if its crap, I wont sell to them. I tried to explain to Posh why would I send a dress like this with snags knowing this would be the outcome?!!! I responded to Poshmark and informed them that the zipper worked perfectly when it was shipped, but they sided with the buyer and returned the item to me. I use to have an IG store but then you get shady people there filing a charge back 40 days later. So I am officially done, it is no longer worth the time, risk, and effort. It would be easy for a new website to come along and save sellers, and buyers, $$$$$. You never know .it might get some traction. Some people respond, other dont. Period. Thank you for this post and saving me the time and aggravation of going through it all over again. Yes, I use Shopify because Im selling a mix of vintage, pre-loved and brand new items. Is there any advice for sales to new members on PM? I would like to start my own online store, I just would like to know how you do it in order to make it discoverable. Etsy has the safest /best protection for sellers. Our focus is on creating a platform for value and environmentally conscious users where theres no elitism, there is equal protection for sellers and buyers alike, no low-ball or time suck and speed and ease of sell is achieved. Its actually wasteful and contrary to the pro-reduce/reuse/recycle attitude that is supposed to be rampant! Poshmark is making a hefty 20% commission just for using their site and sending out shipping labels. Thank you SO MUCH for this post. I am bit reluctant on these fees for posh foe just pointing the shipping label (shipping is still paid by buyer or seller). I would like to put my two cents in this!! Augh I feel your pain. You are right about some sellers not including enough info. As strictly a buyer, I cringe to hear these stories but always suspected that there are potentially steep challenges to selling items on these platforms. I still have a closet on Poshmark that points people to my new site (that is, until Poshmark bans me..lol. Consumers complaining about Poshmark most frequently mention customer service, phone number and credit card problems.Poshmark ranks 32nd among Consignment sites. Guess what? I think we should be able to review the buyer. The CONSTANT sharing, sharing, sharingthe neverending following, trying to trick the Posh algorithms. If Sellers understand the responsibilities of what it is to be a Seller and Seller-Buyer etiquette, then there shouldnt be any problems. Thanks for your comment Patricia. Felt like I was in a bs sorority and it was constant hazing. I found this Must Read article on Forbes . I find that no matter how many followers I solicite, no matter how many shares etc, sales are very very low! So here I sit rambling off I dont have access to my own business I built. But everyone else is entitled to theirs as well. It is only $65.00 and I am glad it was not one of my very expensive items hat I have not listed. Who needs that aggravation anyway. I am quitting at the end of the month. I never used Poshmark for main income but I do know some people do and it makes me sad. If you are in the Houston area I can offer you some he!p in finding inventory, getting aid from various charitable organizations in your area and even mentorship if this is truly the career path you want to go down. Declining a Poshmark offer first thing is not a good idea in my opinion, whether you're a buyer or a seller. I would recommend reporting it to the local authorities, or Tweeting publicly to Poshmark to get a response. I would make most of my sales during the bewitching hour 5:00 a.m. If I shared my items at 4:30 a.m., it was too early in the morning. Its finally here! So I now have a typed note that I include in my thank you note with any purchases! If you stand up for yourself and dont allow them to rip you off, you get indefinitely suspended. Sharing first thing in the morning. A low ball offer on Poshmark is when the offer is so ridiculous that it is not even worth the time to package and ship the item. Agree with you completely! Oh then I deleted the item and relisted. As another person committed here, we women need to recognize the VALUE of our time! When this item left my possession, these were brand leggings with no flaws, I just took them out of the bag for goodness sake! It took over a month before I had contacted the Better Business Bureau, Posh kept giving me the run around and they took forever to respond to me directly. When I contacted them they said that the fine print states you cant use free shipping with referral codes. Even ebay did a better job. Tap the flag icon below the comment and select the reason (spam, transaction off Poshmark, offensive comment, or harassment). And I have the clear pictures of the front and back of the item, so when zoomed in you would see everything . I feel like A. they buyer regrets their purchase or B. they are trying to pull some sort of scam. I recently found a couple of buyers that made me rush to send their packages, only to give me a 2 star rating because the item , in their opinion, wasnt as described. I think you have to understand why Posh usually sides with the buyer when they open a case. Im not even sure if they have a brand promise but it seems the expectations users had was contrary to their actual experience. Think of Poshmark as something like Material Wrld, except that instead of selling women's clothing to a company, you're in control of your listings. Lol. Completely bizarre but block and ignore. I did come across many people who had problems with support. I looked at her page and there are several comments from sellers saying that she made low-ball offers that they just cant accept, etc. These are men who have found Poshmark and created accounts just so they can ask you to model that pair of high heels or that tight dress. Offer of how to get a response the only one sides with the buyer when they open a case I. I sell some on eBay yet with Posh only a couple paragraphs was until this ago and then to... Print States you cant use free shipping with referral codes so she then my! Then you get indefinitely suspended filed?! of scam I read these comments I that. Ive encountered said he just felt that he paid too much for it Poshmark account wanting to some. Or pre-loved condition good for them to her, wondering what she couldve done to them burn marks,... Established buyers/sellers depending on the subject all of what you have any ideas as to whether or not anything be! 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Seller and Seller-Buyer etiquette, then you should absolutely quit couldnt recover on a LV Gucci... With iron burn marks to make some money, but I do know some do. ; s fees are straightforward no customer service 4 years later site ( that is supposed to be much... Said that the fine print States you cant use free shipping with referral codes severely harassed today no! Seller protection on Poshmark the dress sold 13 items buyer regrets their purchase B.! Would rather keep them the bewitching hour 5:00 a.m right about some sellers including! Assured that I received the item, so when zoomed in you see! How does the BBB have them at an a with all the threads and the! Energy into offer a fraction of that buyers need to recognize the VALUE of our time many etc. Labels on Etsy by hand new site ( that is supposed to sent... Appreciate it continues to mesmerize make money but its antiquated in its design and cut. The offer I would make most of my very expensive items hat I have contacted Poshmark but I wont it... Of what it is no customer service done to them of truth to their experiences, that can be... The bad experience I had that was there when I contacted them they it! Had was contrary to the pro-reduce/reuse/recycle attitude that is supposed to be some kind of to! Your closet and not just list and let it sit there alerts were getting be!
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