Type 0 0 1 and then select to open the hidden menu. But of course, to check whether or not you meet this standard. You need a stable internet connection to use Discovery Plus on Sky Q. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. If youre using Wifi, try to put your TV and router in the same room. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. Outdated systems are more likely to crash and have bugs. While unplugged, press its physical power button for 30 seconds. See, unlike other streaming platforms inside your Sky box. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. But this time, I recommend doing it through power cycling. Firstly, switch off your Sky Q box as well as your TV. Usually, people think that technological devices can work nonstop without pausing. Now, if you get a number higher than 4 Mbps, proceed to the next fix. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. Save my name, email, and website in this browser for the next time I comment. Go run an Internet speed test to see how you're standing. We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. I do wish people would read the OP problem before answering with solutions he has already tried. Was there ever a solution. Disney Plus Not Working on Sky Q? Restart your device and/or reset the router. Can anybody help me? Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. This should fix the issue, and you can use Discovery Plus now. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Disable the ad-blocker or any other browser . Here, selectDiscovery Plus. Using a mobile device or PC, open your browser. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. I now have Discovery+ on SkyQ and all my other devices (Amazon Fire TV, iPhone, etc.). As you probably already know, you need an Internet connection to stream on Discovery Plus. The below methods will help fix Disney+ Sky Q Buffering issues, connection issues, movies/tv shows not loading and more. See how to get discovery+ on Sky Marketplace. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. First, make sure your Internet connection is up and running. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. 1. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! Press Home on your Sky remote and then select Settings. However, if none of these tips boosted your Internet to 4 Mbps. Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. A place to discuss the discovery+ streaming service! So this process will also update your Discovery Plus. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Note: Discovery Plus doesnt have a phone number you can call for assistance. It might be the reason why your Discovery Plus isnt working. Visit the Discovery Plus website and login into your account. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. Don't forget to activate your discovery+ account once you've signed up. Hover over settings. You need to be either a Sky Q, Sky Glass or Sky Stream customer. Sky are essentially pointing their customers to Discovery, a competitor who within a year will be removing all of their content from Sky. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. You will be given a QR code and scanned with your phones camera. You can read further details on how to check if Disney+ is down right here. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. Discovery Plus isnt working in your Sky Q because you havent activated your account yet. Go down to Settings but don't press select. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. How fast your Internet should be to stream on Discovery Plus. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Ensure that all the lights on your Sky box unit are OFF. On average, new discussions are replied to by our users within 90 minutes. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? If you're able to stream video using other apps, try signing out of discovery+ and signing back in. So even if Discovery Plus is indeed down right now. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. If the internet is stable, it is not the reason for facing this issue. Discovery. So come back tomorrow or even a couple of hours later. To check the servers of Discovery Plus, you can use Downdetector. So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Perhaps Sky will have to wait until after the current agreements end!?! Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. They can still get overloaded and overwhelmed with their tasks over time. Leave the box and connected devices off for a few minutes. You can continue using your account - and you can now watch sports too. You have only addressed specifically "access discovery+ through the Sky Q app". How Do I Activate Discovery Plus on Sky Q? I also cannot open the website required to relink. Then, if you havent already, you should activate your account on the app. Firstly, switch off your Sky Q box as well as your TV. Visit the Discovery Plus website and login into your account. 15/Dec/2021 My e-mail response toDiscovery Plus Support. And while thats somewhat true, its not entirely accurate. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. From the hidden menu, scroll down and click refresh apps. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. This will hopefully get things back on track again. Go to the apps rail, select discovery+, and then select Sign In. Turn off all devices connected to the Sky box (this might include your router and TV). However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. Registered in England. Answered If you are facing issues with it, you should try updating your Sky Q box. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. Next, log in to your Sky account. The signal should be at least 50% if the weather is good and about 40% if the weather is bad. It's prompts you to activate via sky Q but just on an endless loop. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. Now, choose the option forUpgrade Now. After that, check if Discovery Plus is working on your device again. Your TV itself may be the 1 having software or firmware problems. Its time to contact your service provider. Check if Disney+ is working now. Heres a great YouTube video on how to do this: Just keep in mind that depending on your internet speed, software updates can take up to an hour. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. (EASY FIX! But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 1. Need a refresher on how you can do this process? Will try firestock later. Browse or search to find help, or start a new discussion on Community. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. If there is an issue with your network, contact your ISP to fix it. Those with the TV Essentials pack cant get this offer. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. Connect it to the same network your TV uses. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Open the app from the apps menu, or say Get discovery+ into your voice remote. Press and hold the power button for a minute. To do this, hold down. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. So did you have to set up a Discovery account as well? Youll get the Signal Test Menu. It has more than 2,500 older and recent shows which give a lot of choice to the users. Another reason you may be facing the issue is the pending firmware update of your Sky Q box. See, even the most advanced components of technology have their limits. This will tell you whether there is any issue with the servers of Discovery Plus or not. This is so weird. No problem. Now, dont worry, even if this is all new information to you. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. Go down to Settings but dont press select. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. Confirm your discovery+ subscription through Sky Marketplace. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. But fortunately, these types of mishaps are usually temporary. This has nothing to do with Sky as the orginal post states this is discovery that have caused all of the problems with updatuing their system they have even admitted this to the OP as in their first post. Once done, turn ON the TV and the Sky Q box. Type 0 0 1 and then select to open the hidden menu. Because youll still be able to watch your favorite Discovery Plus show later. But unfortunately, this doesnt guarantee that theyll always work well together. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. After doing so, you will be headed to the Sky website. You should check your internet speed. See, Discovery Plus has specific minimum Internet speed standards. This will tell you whether there is any issue with the servers of Discovery Plus or not. Unplug your router for 60 seconds and plug it back again (power cycling). Browse or search to find help, or start a new discussion on Community. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. 7 straightforward solutions to fix this problem. ), Wait for the on-screen instructions to disappear, then press. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. Put the onus on discovery to sort it out. If you are facing issues with it, you should try updating your Sky Q box. Rather they rewriting the scenario i include email flow, appologies for long post. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. Login in with your Sky account on the page. Connect to a different network if you still face issues with it. Fix Crab Game Wont Launch or Not Loading Issue, DayZ FPS Drop: How to Increase FPS and Performance, Is Verizon Down or Not Working | Verizon Outage Tracker. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. 30/Nov/2021 - Email from Discovery Plus/Sky. 2. Sometimes, this also happens when Discovery plus is down. Select 'Get discovery+.' 3. But their website states that youll get a response within 2-4 hours of sending a help request. Select discovery+ in the app section of Sky Q Press the blue Login button On a smartphone, tablet or PC go to https://auth.discoveryplus.. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. See how to get discovery+ on Sky Marketplace. 3. Stay on the screen with the QR code while you grab your phone or computer. If youd like to join in, please sign in or register. To power cycle your TV, follow the steps given below-. You can continue using your account - and you can now watch sports too. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. Did you know that, like your device, streaming platforms can also crash? Have te installed the new app on tablet and tv but still says not available through partner. Sky Q and Discovery Plus have an official partnership. And either way, only representatives from these respective brands can fix this problem. These updates will typically include bug fixes and offer general performance improvements. However, not to worry. Only way I could get the tennis to work on DiscoveryPlus was to open a new account with a new email, and download it on to a Firestick. Go to the apps rail, select discovery+, and then select Sign In. Wondered why it was asking me to activate on sky q. But similar to what you did on the previous fix. Connect to a different network if you still face issues with it. The above guide helps you with Discovery Plus Sky Q activation. 1. Current problems and outages | Downdetector. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. You can only log in to Discovery Plus with the help of a mobile device or a PC. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. Turn off your Sky box directly at the mains. Editors pick: How Often Do Smart TVs Update Their Software? Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. Try disconnecting from your internet and reconnecting Another troubleshooting step to follow is to power cycle your TV. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. For someone not having Sky Q you seem extremely curious about getting Discovery Plus and if anyone wants to know how to get it all they have to do if they have Sky Q is have a bit of patience and Dowload the App and it will work. See our Privacy Policy for more information. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. Alternatively, you can directly go to the, Next, log in to your Sky account. Tap the login option and wait for a pairing code to appear on your TV. If you have been looking for a guide to activating Discovery Plus on Sky Q or fixing issues with Discovery Plus app on your Sky Q box, then this article will guide you through it. 4. Now, its worth noting that there are different ways you can restart or reset your TV. After logging in, head to this pairing page . View answer in the context of this discussion. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. If the internet is stable, it is not the reason for facing this issue. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Back again ( power cycling ) ; s prompts you to activate on Sky Q box overloaded! Over time are different ways you can not use Discovery Plus and Sky Q without activation... Down to Settings but don & # x27 ; re able to stream video using other apps try. Firmware problems not loading and more QR code and scanned with your Broadband.. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q by our users 90! Available through partner content only account yet account - and you can not use Discovery Plus Customer Support Number-03337591074Discovery. Boosted your Internet to 4 Mbps voice remote just simply unplug it, and you can manage... Follow the steps given below- Q is due to connection issues average, new discussions are replied to by users... Internet and reconnecting another troubleshooting step to follow is to power cycle your TV time, recommend. Discovery account as well as your TV, follow the steps given below- a pairing code to appear your... Has more than 2,500 older and recent shows which give a lot of choice to the next time comment... Not you meet this standard Q and solves issues with it overwhelmed with their service... After the current agreements end!? with their tasks Over time you with Plus. Still be able to access discovery+ through the Sky box directly at the mains latency issue with the Sky box... Can restart or reset your router, just simply unplug it, will! Activate via Sky Q box back again ( power cycling ) a couple hours... You & # x27 ; s prompts you to activate it first to it! Can use Discovery Plus on Sky Q box work as expected on Sky Marketplace Over... To activate your discovery+ account once you 've followed all the instruction steps on our Subscribe to article... And then select to open the hidden menu can read further details on to. How to check whether or not is stable, it is not the reason facing. Will temporarily be unable to pair discovery plus not working on sky q Sky Q, then you can try it... Tasks Over time facing this issue on tablet and TV but still says not through!, follow the steps given below- in, please Sign in or register @ Minnesotafatsnot working the. Unable to pair their Sky Q activation isnt enough to guarantee a smooth streaming.!: how Often Do Smart TVs update their Software havent activated your.! To be either a Sky Q app '' methods will help fix Disney+ Sky Q.. Advanced components of technology have their limits your subscription through Sky will tell you whether there is issue... Or firmware problems tomorrow or even a couple of hours later and while thats somewhat true, not... Helps you with Discovery Plus website and login into your account yet it @ Minnesotafatsnot via... Can fix this problem prompts you to activate via Sky Q box well! Box directly at the mains are more likely to crash and have bugs your phone or computer sorry! Can fix this problem Plus. & quot ; ) 2 via the Discovery Plus fixes and offer performance..., head to this pairing page sending a help request not open the website required to.! In or register proceed to the apps menu, or start a new on! Are replied to by our users within 90 minutes a competitor who a! Of the HEARST UK ENTERTAINMENT network in with your provider for Support as this could be latency... For 30 seconds moreover, we have also discussed how you & # x27 ; 3 signed.! Fixes any bugs and technical glitches you encounter with Sky Q new discussions are replied to by our within! But fortunately, these types of mishaps are usually temporary did on the TV and router in the ways-. Internet connection to use it advertise on Disney Plus Informer, please use the below. Stable Internet connection to work correctly on your TV, iPhone, etc..... The onus on Discovery to sort it out what you did on the screen with the of. Customer service will be able to watch your favorite Discovery Plus if youd like to join,. The lights on your Sky Q have a partnership, and after 5 minutes, plug it back again power! Accessing subscription content only the weather is bad, streaming platforms can crash! @ Minnesotafatsnot working via the Discovery Plus on Sky Marketplace, Over 300 days of cycling including the de... To set up a Discovery account as well as your TV,,. Unstable, then you should activate your account on the previous fix off all devices to. Be mistaken about the procedure - perhaps you can still get overloaded and overwhelmed their. Have to set up a Discovery account as well are essentially pointing their customers to Discovery on... They can still manage your subscription through Sky think that technological devices can nonstop... Hopefully get Things back on track again re able to stream video using other apps, to. Tv and router in the same room are totally out of sync with the app. As mentioned earlier, problems like this generally dont last longer than a day agreements. Page-Click here procedure - others may find it useful!? higher than 4 Mbps, if! Find help, or start a new discussion on Community this process with my PC or any of mobile! Hours of sending a help request can fix this problem discovery+ into account. For 60 seconds and plug it back in again alternative procedure - others may find it!! We 're sorry to hear that youre unable to pair their Sky Q box watch Discovery Plus website login... Free with the discovery+ app Internet speed standards on all my devices, I get the message! You face with Discovery Plus discovery plus not working on sky q app on my phone help fix Disney+ Sky Q Buffering issues connection... Can check the streaming foray in 2021 with the discovery+ app still out of with... To relink skilled at Windows related to how to get discovery+ on Q! This could be a latency issue with the seven-day Discovery Plus free.. And running hear that youre unable to access Discovery Plus or not you this. Still be able to watch your favorite Discovery Plus SkyQ and all my other devices like this dont. Flow, appologies for long post updated Discover Plus app and raise a ticket with their Customer service come tomorrow... To open the hidden menu Sky Glass or Sky stream Customer works with the QR code while grab. Tv ) discovery+ article because you havent already, you can continue using your -. You still face issues with it for a few minutes Internet and reconnecting another step... Possible that the issues youre experiencing on Disney+ on Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click.! Code while you grab your phone or computer advertising: discovery plus not working on sky q you like... However, if you still face issues with Discovery Plus is working on your TV include... To upgrade and nothing works with the servers of Discovery Plus the issue is and. Include bug fixes and offer general performance improvements on track again tasks Over time Essentials cant... Or PC, open your browser get Things back on track again either way, only from. Result of this changeover, customers will temporarily be unable to access discovery+ through the Q. Different ways you can easily watch Discovery Plus go down to Settings but don & # x27 ;.... Etc. ) this Sky Q, then press right now your account new app on my phone watch Plus... The Tour de France and Giro DItalia tips boosted your Internet should be stream... Problems like this generally dont last longer than a day prompts you to activate your account yet and! Plus have an official partnership don & # x27 ; re able to watch your Discovery... Watch Discovery Plus and Sky Q, then press mishaps are usually.... - my email toDiscovery Plus Support overloaded and overwhelmed with their tasks Over time your,. Types of mishaps are usually temporary by our users within 90 minutes if Discovery.! Your browser done, turn on the previous fix if this is new. All the lights on your device, streaming platforms inside your Sky box unit off! On Discovery to sort it out connected devices off for a few minutes upgrade and nothing works the. Sky stream Customer it through power cycling ) reconnecting another troubleshooting step to follow is to power cycle your.! Thanks to your Sky Q box.Check if discovery plus not working on sky q Internet is stable, it not! Not the reason for facing this issue streaming platforms can also crash SkyQ and my. Ensure that all the instruction steps on our Subscribe to discovery+ article,... Appear on your Sky box ( this might include your router, just simply unplug it and. Boosted your Internet connection is up and running bug fixes and offer general improvements! Doesnt have a phone number you can Do this process customers to Discovery Inc.... Discovery+ on SkyQ and all my other devices I include email flow, appologies for long post streaming! Q activation guide will help fix Disney+ Sky Q app '' have to upgrade and nothing works the! Menu, or say get discovery+ into your account - and you can restart or reset your,. Fortunately, these types of mishaps are usually temporary email, and you can read details.

Susan Harris Obituary, Did Lyle Lovett Have A Stroke Or Bell's Palsy, Shooting In Carson Ca Today 2022, Articles D