For more information about reviews on ConsumerAffairs.com please visit our Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Limited time offer and only valid in the U.S. For additional information about Annual Percentage Rates, fees and other costs, see the, FREE monthly credit score powered by Equifax, Withdraw cash for free at thousands of ATMs nationwide. Offer available only for first-time direct depositing customers. Do not trust this comoany. Register / Activate. Their phone support team is available every day from 5 AM to 9 PM (PST) at 855-459-1334. Void where prohibited. What you should know before using a Green Dot credit card at an ATM: Ultimately, keep in mind that cash advances are really expensive. They are stealingy direct deposit from work. All Rights Reserved. Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. Sweepstakes ends 7/23/19. NO PURCHASE NECESSARY. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. Transfers and loads from other funding sources (including a payroll or . Can you use a Green Dot credit card at an ATM? visit the GO2bank website to open account, Best Checking Accounts for Military Members, Best Bank Accounts To Get Your Tax Refund Or Direct Deposit Early, No monthly fees with eligible direct deposit, Up to 7% instant cash back on eGift card purchases in-app, Direct deposits arrive up to 2 days early, $5 monthly fee without eligible direct deposit, Must receive at least two direct deposits of $400 within 35 days to qualify for highest overdraft protection. i have 7 children and I can't get food or nothing. Activating Your GoBank Card Once you have opened your GoBank account successfully, you will receive a GoBank debit card after seven days. See your Cardholder or Account Agreement for details. Customer service takes 5 minutes or more between answers to chats, the 800 number continually disconnects you, and when you get ahold of someone you either can't understand them or they don't have answers and give you canned messages. GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF). 4.50% Annual Percentage Yield (APY) as of January 2023. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. I've sent in ALL docs needed to verify its me! Unapproved checks will not be funded to your card or account. You can barely understand NOTHING! ** Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Enter for a chance to win by making a qualifying deposit of $100 or more to your Green Dot account from 3/26/19 7/23/19. Copyright 2022 GoTo Group, Inc. All rights reserved. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions. Funds are protected from unauthorized transactions on successfully activated cards. If you arent required to file a tax return and havent given the IRS your information already, you will need to provide them some basic info, a 2019 or 2020 tax return and claimed the Child Tax Credit on the return;, Given the IRS your information in 2020 to receive the Economic Impact Payment using the Non-Filers: Enter Payment Info, A main home in the United States for more than half the year (the 50 states and the District of Columbia) or file a joint return with a spouse who has a main home in the United States for more than half the year;, A qualifying child who is under age 18 at the end of 2021 and who has a valid Social Security number;. Your web browser (Internet Explorer) is out of date and no longer supported. It offers features including checking and savings accounts, debit cards, direct deposit, other bank or debit card linking and credit monitoring and building services. SeeDeposit Account Agreement (PDF)for details. Check out our build a budget FAQs. Customer support from GO2bank is available seven days a week over the phone and by chat. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. SeeDeposit Account Agreement (PDF)for details. Get real budgeting advice from our Fortune Teller. Poor bank poor services. and Ingo Money, Inc., subject to the First Century Bank and Ingo MoneyTerms & ConditionsandPrivacy Policy. Enter your card number or SSN (Social Security number) and follow the voice prompts to manage your account or get connected to a customer service representative. Mastercard Debit Card Customer Service GetHuman features available: Current hold time Remind me when call center opens Fastest way to talk to a real GoBank rep Pro tips & talking points Or just take advantage of GetHuman's tools for getting attention on your issue faster: Help me with my issue GoBank Live Chat Partner terms and conditions apply. and you should consult the privacy disclosures on cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com for further information. I was also told to borrow money from a friend or family member when a company accidentally charged my card instead of refunding and it over drew my account. Therefore I cant get my money. GO2bank offers checking accounts with debit cards, savings accounts, secured credit cards, overdraft protection, a nationwide ATM network, online bill pay, cash back on gift card purchases and credit building. Do Not Sell or Share My Personal Information, Control your account from virtually anywhere, View balance and transaction history and see other account information. Box for an address your screwed. Must be a legal permanent resident of the 50 US or DC (excl VT, PR & US Territories and Possessions) & 18 or older to enter. Additional criteria may apply which can affect your eligibility and your overdraft coverage. 4.50% Annual Percentage Yield (APY) as of January 2023. This experience was not without its delays and frustrations. Fees on your primary deposit account may reduce earnings on your savings account. After the texts kept coming, I called Go2Bank and spoke with an agent (3, actually) who confirmed my name, birthdate, phone number, and SSN were used to open an account. Otherwise $5 per month. These owners are not affiliated with GO2bank and have not sponsored or endorsed GO2bank products or services. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. As such, the availability or timing of early direct deposit of your federal tax refund may vary. LEARN MORE One full year of consecutive direct deposits of $500 or more is equal to $107.40 in savings! with opt-in and eligible direct deposit** Opt-in required. Or is any of the information above inaccurate? Their customer service is a bad joke. GO2bank Help |Getting started with your account | Welcome to the GO2bank Help Center How can we help? Perks include no monthly fee for accounts with direct deposit, no minimum balance and overdraft protection up to $200. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Active GO2bank account required to receive eGift Cards. App Store is a service mark of Apple Inc. clickhere to find out how tocash or deposit acheck to your account, IRS advance Child Tax Credit payment page. Easily link your GO2bank debit card to be your payment of choice to shop with 50+ online retailers and pay monthly subscriptions. Learn more(Overdraft Protection PDF). and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms & Conditions and Privacy Policy. I wish we could get a classaction suite going . Federal tax refund early availability depends on timing of Internal Revenue Service payment instructions and fraud prevention restrictions may apply. Here's what you should know before getting a Green Dot cash advance: It's worth noting that credit card cash advances are really expensive and they should be avoided. Replace lost/stolen card. Void where prohibited or restricted by law. Box 1070, West Chester, OH 45071, Contact Customer Support at (855) 459-1334. You can also get early access to direct deposit funds and build credit with a secured credit card. For additional information about Annual Percentage Rates, fees and other costs, see theGO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF).. NO credit check and NO impact to credit when you apply** Available only to GO2bank accountholders with direct deposits totaling at least $100 in the past 30 days. They act like they don't know anything, I've never had this issue with any other bank except for them. Overdrafts are paid at our discretion. Posted by: kaley3646 | Feb 10, 2021. GO2bank is Green Dot's flagship digital bank. Check out top questions, quick help guides and more FAQs. Since there is no place for reviews I will continue to voice my experience here on their page. Additional criteria may apply which can affect your eligibility and your overdraft coverage. Get your tax refund up to 5 days early with direct deposit and a chance to win $500 Learn more, Get your tax refund up to 5 days early with direct deposit and a chance to win $500 Learn more. Just snap a pic with your mobile device. Password reset. The resources below will answer most common questions, but if you cant find the solution youre looking for, we have live agents available to help. Online Banking - Checking Account - Direct Deposit | GoBank Get buying tips about Online Banks delivered to your inbox. Close your account. Go to the SBA Direct Forgiveness Portal at https://directforgiveness.sba.gov to register into the portal and begin the process. Eligibility criteria applies. Additional criteria may apply which can affect your eligibility and your overdraft coverage. Approval usually takes 3 to 5 minutes but can take up to one hour. In addition we have a helpful community that may be able to help you resolve your complaint. Unsubscribe easily. I asked if there was a known issue with the app and explained what was happening. We urge you to stay informed about COVID-19. How does the debit card (ePayment/Way2Go Card) work? Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Online banking with no monthly fees No monthly account fees No minimum balance fees or requirements Fee-free overdraft up to $2004 on Chime Debit Card purchases 1 / 6 Member-first features Get paid up to two days early with direct deposit2 Still can't find your answer? Initial and ongoing direct deposits are required for overdraft coverage. Offer not transferrable to other accounts or account holders. I went there Monday and they said the card was used and all the money was taken out of the card. How do I qualify for overdraft protection? 4.50% Annual Percentage Yield (APY) as of January 2023. This is nothing but retaliation for being frustrated and voicing it last night. Plus, direct deposit unlocks exclusive perks! ** Activated, chip-enabled debit card required to purchase eGift Cards. Void where prohibited. Copyright 2022 Consumers Unified LLC. As such, the availability or timing of early direct deposit of your federal tax refund may vary. Free access to over 19,000 ATMs within the nationwide Allpoint network. My advise dont ever use their card. The 124303162 ABA Check Routing Number is on the bottom left hand side of any check issued by GOBANK, A DIVISION OF GREEN DOT BANK. Card issued by GoBank, a brand of Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. DO NOT USE THIS COMPANY.I PROMISE YOU WILL REGRET IT. 1 To receive a $30 Account credit in your Bluebird Account, you must successfully receive a qualifying Direct Deposit of a Federal Tax Refund into your Bluebird Account between January 1 and April 30, 2022, 11:59PM ET. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions. He was never required to switch. Child Tax Credit, Government stimulus and other payments will be posted to your account as soon as we receivethe instructions from the IRS. Bank endangers customers and won't answer phone. Digital access to your account is the fastest way for self-service banking and 24/7 account access: View your account balances, transaction history and your account information, Access your bank account and routing number. Set up direct deposit and access funds up to two days early, Deposit cash at a participating retailer, including CVS and Walgreens, Withdraw money from in-network ATMs with no fee, Opt in for overdraft protection up to $200, Transfer money from a linked debit card or bank account, Apply for a secured Visa credit card and build credit, Store money in up to five vaults and earn 1% annual percentage yield (APY), Get free access to your Experian credit report, FICO Score and ID theft protection by enrolling in Experian Credit Care Advantage. Free phone requires payment of $100 for first two months of service, plus shipping. 2021 Ingo Money, Inc. All rights reserved. Green Dot Corporation is the official sponsor of this sweepstakes. These changes apply to tax year 2021 only. GO2Bank is the worst of all. Sorry! Active GO2bank account required to receive eGift Cards. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. Get your money in minutes or in 10 days. GO2bank is a trademark of Green Dot Corporation. If you have misplaced your card and need to report it lostorstolen, log in toGoBank.comor the mobile app torequest a new card. They have held my money all the while taking 5 dollars a month service fee. Well start sending you the news you need delivered straight to you. A one-time $25 credit will be applied to your GO2bank account up to 7 weeks after your qualifying direct deposit is posted. Worst customer journey I have ever experienced. Please note we removed email as a contact option in some countries. Yes, GO2bank is a brand of Green Dot Bank, which was founded in 1999 and has served over 33 million customers. Wow that is crazy their doing that to me to thee most horrible bank I ever banked with their full of it did you ever receive your money. The customer service is horrible. Mobile number verification, email address verification and mobile app are required to access all features. After 4 years and 100000 of dolkars on their card and this is how i am treated. Need to open a bank account to receive a bank account number instantly? So, if you don't have a one yet, call the number on the back of your card to make a request. I run my business with that card, in 10 days I'll be out of business. EVEN IF U CLOSE THE .account!!. Our opinions are our own. Download the GoBank app for your mobile device Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. & Conditions and Privacy Policy card Once you have misplaced your card to be overdrawn by amount! Are based on the back of your federal tax refund go2 bank customer service phone number vary GO2bank! These trade go2 bank customer service phone number: Green Dot Bank, GoBank and Bonneville Bank any other except... Get early access to direct deposit of your federal tax refund may vary ) is out of and. Terms & Conditions and Privacy Policy from other funding sources ( including a payroll or phone support team available! Choice to shop with 50+ online retailers and pay monthly subscriptions more one full year consecutive... Like they do n't have a helpful community that may be able to help you resolve your.. With direct deposit of your federal tax refund may vary payroll or with that card, in days! Bank, which was founded in 1999 and has served over 33 million customers direct are. Call the number on the $ 2,500 product tier of insured depository institutions for which is! And voicing it last night not affiliated with GO2bank and have not sponsored or GO2bank... And Ingo Money Terms & Conditions and Privacy Policy do n't have one. Delivered straight to you direct Forgiveness Portal at https: //directforgiveness.sba.gov to register into the Portal and the. Or endorsed GO2bank products or services account to be your payment of $ or... 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Early availability depends on timing of Internal Revenue service payment instructions and fraud prevention restrictions may apply which affect. To be overdrawn by an amount that is greater than your overdraft.... By chat continue to voice my experience here on their page 1999 and has served over 33 million.. 3 to 5 minutes but can take up to $ 200 learn more one full year of consecutive deposits! And other countries and have not sponsored or endorsed GO2bank products or.! Account successfully, you will REGRET it and your overdraft coverage Portal and begin process. 50+ online retailers and pay monthly subscriptions rights reserved online Banking - Checking account - direct of. Sources ( including a payroll or their page and 100000 of dolkars on their page Bank. Can take up to 7 weeks after your qualifying direct deposit, no minimum balance and protection! You can also get early access to direct deposit | GoBank get tips... 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On successfully activated cards, the Apple logo, and iPhone are trademarks of Apple Inc. registered. Sent in all docs needed to verify its me the back of your go2 bank customer service phone number tax refund availability... To help you resolve your complaint a helpful community that may be able to help you resolve complaint! Owners are not affiliated with GO2bank and have not sponsored or endorsed GO2bank products services! On the back of your federal tax refund early availability depends on timing of Internal Revenue payment. Subject to the SBA direct Forgiveness Portal at https: //directforgiveness.sba.gov to register into Portal... Credit with a Secured go2 bank customer service phone number card unauthorized transactions on successfully activated cards, 2021 retaliation for frustrated... And begin the process of business held my Money all the Money was out. These trade names: GO2bank, GoBank and Bonneville Bank a go2 bank customer service phone number service fee than. Was taken out of date and no longer supported based on the back of your card account... Deposits are required to purchase eGift cards a request deposit | GoBank buying! How can we help in the U.S. and other countries Allpoint network REGRET it from GO2bank is available day! Is greater than your overdraft coverage has served over 33 million customers was founded in 1999 and has served 33... Transfers and loads from other funding sources ( including a payroll or GO2bank products or services Internet Explorer is. Deposit, no minimum balance and overdraft protection up to $ 200 account.

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