Reduce your carbon footprint by choosing natural gas appliances. By clicking '. Check r/TampaClassifieds for Buy/Sell/Rent/Job posts. His bill's been slashed in half most months. Page 8 When the system is Off, OFF displays to the left. Medium Price 60% High Price 11.5% Low Price 27% Use a screwdriver to check that screws are securely in place. Some thermostats provide you with the flexibility to set the cycle rate to match your specific heating system, whether it is forced air, high efficiency forced air, electric forced air, or baseboard hot water. Ready to find the supplies you need in your local store? On a slightly different topic - do you not have an option of keeping your own programmable thermostat (Nest in my case)? "I just kind of used whatever I needed and didn't even think about my usage," Affronti said. All you can do now, is replace it. And TECO . The smart thermostat must have the following capabilities: Before work begins, please submit the following information to Tampa Electric using theSmart Thermostat program rebate application. Participants in Tampa Electric's Energy Planner program realize lower prices on electricity 87% of the time. We apologize for any inconvenience and are working to resolve this issue quickly. Usually it only requires a grab and pull techniquestraight towards you. We are working on it. What Is Sheetrock? When you decide you want to raise or lower the temperature in your home, the thermostat is responsible for relaying that message and activating the correct HVAC systems to complete the task. 3 Use a soft brush or vacuum with a brush attachment to gently and carefully remove dust and dirt. To test, youll use a multimeter (volt meter). Wait for one minute before turning the breaker back on. If you are uncertain about an individual's association with Tampa Electric, pleasecontact us for verification. 2. Dont worry, you wont have to change the oil. Turn off the power to your HVAC system at the circuit breaker panel box. Do any wires feel loose or look like theyre not connected any more? Then as you move further into your investigation, some basic testing and cleaning may be enough to solve the problems youre running into. If this doesn't do the trick, look for a blown fuse or tripped breaker. Tampa Electric is an Emera company. Paid receipt/invoice (proof of purchase) - must be purchased new, Photo of Smart Thermostat showing the ENERGY STAR label, Photo of Smart Thermostat installed on the wall. Follow our interactive troubleshooting guide to find answers to your systems problems. 877 TECO PGS If the thermometer is reading a different temperature than the thermostat, the problem is likely with the thermostat display. Essentially, your thermostat tells the other components of your HVAC system what to do. To do this, simply access yourexisting applicationand enter the enrollment/confirmation number you received when you initially submitted your application. TIP: If it appears you still have the same thermostat problems, check out our guide how to . HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. You'll graduate to"Dr. Thermostat" in no time! Small devices are installed on your AC, water heater, and internet modem. If youre met with a blank screen on your thermostat when you go to change the temperature, something is causing the thermostat to not turn on. A typical forced air system will cycle about five times in an hour, this is normal. Your thermostat operating manual will tell you to match the cycle rate setting to your heating system type. Attention Energy Planner customers:ENERGY STAR Smart Thermostats are not compatible with Tampa Electric's Energy Planner program. Make sure that they are inserted properly. *This new ENERGY STAR Smart Thermostat rebate program was introduced on Nov. 2, 2020. The devices all talk to each other to help you save.. And TECO will help you fill out a planner online to adjust your appliances use based on your needs. Programmable thermostats can store and repeat multiple daily settings (six or more temperature settings a day) that you can manually override without affecting the rest of the daily or weekly program. "You can really live your normal life and save a lot of money if you just make a few adjustments," said Affronti. The most likely cause of your thermostat not turning on is relatively simple: dead batteries. TECO reportedly has performed more than 416,500 no-cost home energy audits and paid almost 426,000 rebates to customer who have participated in the company's energy efficiency programs. Your HVAC system does not respond when you change the thermostat settings. Selecting Heating or Cooling Use the SYSTEM button to select your iThermostat system mode. I tried signing up for energy planner with solar and TECO does not allow it. It also assumes some very basic level in handiness to do a couple of cleaning tasks, a quick check to test the accuracy of your thermostat and to rule out any other components in your system. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 2 Remove the thermostat's cover. Its your job to get inside and check things out to help determine if your thermostat is indeed in need of repair or even replacement or just a little TLC. Copyright 2023 Resideo Technologies, Inc. Honeywell Home is a trademark of Honeywell International Inc. used under license to Resideo Technologies, Inc. Please have the following information available in electronic format (saved to your computer) before you start completing theSmart Thermostat rebate application. A December 2013 storm knocked out power to nearly 600,000 homes and businesses in Michigan. In-Home Energy Audit: Schedule a free in-home audit with one of our analysts by calling the number listed below. Advanced Thermostat Troubleshooting(but things you can do! This means, your thermostat working properly is a pretty big deal. your heater wont turn on. The above are worst case scenarios. I dont know if $6.87 is really worth it to go back to their outdated thermostat. Turn off the breaker to which your HVAC system is connected. Monitor and control your temperature from anywhere, minimize energy waste, and save on heating and cooling costs when you install one or more smart thermostats at your facility. Start, stop or transfer your electric service. If you can safely reach your circuit breaker, try flipping it on and off to get your thermostat up and running again. You must have received these from teco energy planner login Login, either upon sign up or through your authorization of teco energy planner login Login. An experienced specialist will ensure that your thermostat and HVAC system are working correctly. Here are a few other signs to look out for that indicate you might need a thermostat replacement: If youve tried all our troubleshooting tips to no avail, dont run to the store to buy a replacement thermostat quite yet. What helps us as a utility, is getting people to shift their load off that time," said Wendy Anastasiou, Tampa Electric residential energy analysts supervisor. TECO 'energy planner' program goes high-tech - YouTube TECO 'energy planner' program goes high-tech 1,073 views May 23, 2017 5 Dislike Share Save ABC Action News 747K subscribers TECO. Itll be so fun youll forget all about freezing (or steaming!) The official subreddit of Tampa Bay, home of the Buccaneers, Lightning, Rays, Gasparilla Pirate Festival, historic Ybor City, pristine Clearwater Beach, Hooters, Outback Steakhouse, hot moms, alligators, manatees, skunk apes and more! For instance, we have one electric car, but we do not charge it during the high period; we set the thermostat to 78 and the pool shuts off during the same period, as does our hot water heater. It's not been uncommon for his busy household to rack up a $400 monthly power bill. I've no interest in replacing it with some other low tech "smart" thermostat. 1. Replace the thermostat body plate. For electronic models (photo on left), you can use a can of compressed air or just the small brush. For Your All day (24 hours), Monday through Sunday. I currently have a solar array with a battery backup, and I'm not seeing anything that says Solar is excluded from using the Energy Planner program, like it has been in the past. Copyright 2017 Scripps Media, Inc. All rights reserved. Thanks. Open Hours: Additionally, you can perform a simple thermostat calibration with a household thermometer. Thermostat Water Heater Tablet Smart-phone Today's Electricity Prices Two-Way network communication via Wi-Fi, Cellular or AMI Pool Pump HVAC . Tired of forking out big bucks, he called Tampa Electric and scheduled an energy audit. The system gives you consistently wrong temperature readings. Please allow four weeks for processing. Report an outage on our outage map. TECO Energy is an Emera company. That main thing is it stay intact. Another option for cleaning parts is a Q-tip and rubbing alcohol. If your HVAC system suddenly wont work, check the main power source in your home for a blown fuse. There are a few quick ways to start the thermostat troubleshooting process. Phone Power Outages or Electric Emergencies (877) 588-1010 Report an outage on our outage map . The HVAC system keeps turning on and off on its own. To see if your thermostat truly is faulty (gone off the deep end! "We're buying and making as much power as we can between those hours. Connect with an agent for quick assistance. . State regulators agreed last week to allow TECO to remove the remaining 19,000 customers on the utility's "Prime Time" program by the end of 2016 because it was no longer cost-effective. It should be closer to 220 for a 31 day billing cycle, Ac is set to 75 from 4am to 8am, 80 from 8am to 6pm, 6pm to 9pm 75 and 9pm to 4am 74. Use a level to check for level. HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. The application will prompt you to upload the following information: Once work is complete,you must submit a paid receipt/invoice (proof of purchase)to Tampa Electric. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. And is the thermostat that they send you mandatory, or if you have an existing smart thermostat, are you permitted to continue using that? Welcome to the Energy Planner portal tutorial video. A needlenose pliers works great to move and twist disconnected wires back in place around the screws. Started looking at my bills and did the math and I only saved $6.87 for the last billing period with the energy planner pricing. Installing an ENERGY STAR certified smart thermostat to control your heating and cooling system can help you save money and earn a rebate up to $50. | 1.4.1221 | Y6. eco+ makes it easy to use cleaner energy and reduce your carbon footprint. If your thermostat is experiencing issues and none of the troubleshooting tips weve mentioned above seem to fix the problem, its a good sign a new thermostat is in your future. Give This A Try! Copyright 2023 Emera Inc. All rights reserved. Just tape the thermometer on the wall next to the thermostat, wait 15 minutes, and check if the two are reading the same temperature. If you find your system is continuously running or short cycling, the first thing you should do is perform some thermostat troubleshooting tips weve already discussed, like changing the batteries, checking the circuit breaker, and cleaning off dust. If you find that your HVAC system is pumping out heat or air conditioning at a drastically different temperature than you desire, or not producing any heat or AC at all, its time to check your thermostat. Email Its worth checking as a last resort for sure, as it too can die and cause your thermostat to stop working. Help Center - tecoaccount.com Help Center We are experiencing issues with sending out confirmation emails. Think of your thermostat as the manager of your heating and cooling systems. Saturday and Sunday: Pool Mate Winter Pool Covers, Limit the Use of My Sensitive Personal Information, Do Not Sell or Share My Personal Information. Maintain your system with these tips. The results have been so significant, he now looks forward to getting his power bill. It needs to be balanced according to the actual temperature to accurately control your heating/cooling system. New construction projects do not qualify for this rebate. I've had no problems with this power supply yet, it seems to be decently quiet, but I've only used it in a closed case. (*But you should once a year!). For the average household, almost half of the annual energy bill goes to heating and cooling. And youre either reading this in the middle of a heat wave or freezing your buns off in the coldest of cold spells? I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. Give Light and the People Will Find Their Own Way. Business, Smart Thermostat program rebate application, Customer Care: When you're ready, complete and submit the Smart Thermostat rebate application within 90 days* of purchase date. Create an account to follow your favorite communities and start taking part in conversations. To clean it, remove the thermostat's cover and use a soft brush to wipe away any dirt or other debris. One common cause of this issue is a dirty thermostat that cant properly regulate the temperature in your home. The solution is equally simple: try replacing the batteries to see if your thermostat powers back on. Sign up to get storm preparedness and savings tips! Learn More TECO P.O. After you submit the application, you will receive an enrollment/confirmation number that you can use to access your application. TROUBLESHOOTING YOUR THERMOSTAT First, let's identify your device Select the product you're having trouble with from the options below. Saturday and Sunday Press J to jump to the feed. Search for your product name or model number to select your product from the options that appear below Not sure what product you have? Get tips on safety around natural gas. Improper wiring can lead to serious problems, such as electrocution, a burst circuit breaker, or severe damage to the HVAC system. If you have questions, call813-275-3909on weekdays from 8 a.m. to 5 p.m. To access anexisting application, simply enter the enrollment/confirmation number you received when you initially submitted your application. Speak directly with an agent for help with our products. Be sure to write down and save the enrollment/confirmation number. The possible system modes are: Heating - Displays on the iThermostat as HEAT. You should check coils or strips for dust and grime. You are getting higher bills than usual (without a significant increase in usage). 487 - Low, 1906 - Medium and 350 High. After the audit, he decided to sign up for TECO's free energy planner program. New device installed in homes saves customers money. Give it a few minutes and then compare it. (877) 588-1010 No, the place wasnt on fire, it was just the southwest desert in the middle of July causing the heat! Like a car, a thermostat can do its job better after a tune-up. Water Softener Not Using Salt? My wife and I work from home, so we're here all day most days. Your thermostat doesnt remember the temperature settings you programmed. Edit to add. Your thermostat issue is caused by faulty electrical controls or wiring. If you have questions, please email comconreq@tecoenergy.com or call 813-275-3909 on weekdays from 8 a.m. to 5 p.m. If you dont have an account, its easy to create one. To learn more about the program, or to sign up, head to TECO's website. One can go on the pool pump if you've got one, too. Your thermostat frequently displays the incorrect room temperature. Available Monday Friday from 8am to 6pm CST, We use cookies to enhance your experience on our website. Ive always had the A/C set like that even before energy planner. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Tighten those babies up! I am interested in this but dont want to lose the ability to use Nest. Message us on Twitter for help with our products. My Powerwall let's me grab daily metrics, so I'm debating on shuffling things around for a couple days to a week and pulling the dailies and running numbers on it to see whether or not it would be cheaper to flip over. In this case, or if the earlier cleaning solutions dont eliminate the problem, contact an HVAC professional. Its like a pin-ball machine; the mercury ball needs to line up just right do its job of rolling across electrodes and creating a circuit. Any of the other issues above should be investigated by an air conditioning specialist. If you haven't already, set up eco+ for your home. But alas, it turned out that the thermostat was doing its job, it was another problem altogether, which made the A/C stop making any cold air. Room temperature doesnt match thermostat settings, HVAC system is short cycling or continuously running, Thermostat wont let you change the temperature, Bad thermostat symptoms: How to know if you need a replacement, When to call a professional to fix a thermostat, what temperature to set on your thermostat. If this doesnt work, try resetting your thermostat with the reset button, changing the batteries, or cleaning off any dust and dirt inside. Unlike water, alcohol evaporates quickly and picks up dirt really well. Remove the cover plate to your thermostat. Well use this information to improve our help and support content in the future. A typical hot water system would cycle less then that. Monday through Friday: 9am - 8pm CDT Things like loose or corroded wires as well asmischievousdust bunnies have been known to bring down a thermostat. Let me know if I can help answer any other questions. Besides, I can hear the system fan whirring away in the attic. ): If the wiring is all tight and together, and everythings squeaky clean inside, here are a few things to try. Copyright 2023 Emera Inc. All rights reserved. Auto-changeover (see below) - Both HEAT and COOL icons are on. Thermostat in no time! My house and I recovered later the next day, but I remember thinking I sure wish it had just been the thermostat and not some $200 part I had to drive across town to pick up. Our Privacy Policy governs the use of your information. Learn how to stay safe around electricity. Only ENERGY STAR smart thermostats have their energy savings . We'll take you to the exact aisle and bay. Many. The following info assumes that despite your loving relationship with your thermostat, that youre placing the blame onit. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. Possible Corrosion Instead, the issue is probably the result of having the wrong size or type of HVAC system for your temperature needs and home. We live in a home that's a little over 3,000 sq ft; 2 AC units. The A/C is set to 80 from 8am to 6pm, we only run the dish washer during low hours, only run the hot tub filter during low hours and set all our laundry to run during low hours. This part has the job of ending or starting cooling and heating cycles based on how much conditioned air is still yet to come out of the system. Report an outage. Box 31318Tampa, Florida 33631-3318, Tampa ElectricP.O. This will ultimately leave you shivering or sweating in your home, neither of which is ideal. With most types, you just pull it straight out, but check your manufacturer's instructions so you don't break it. Try replacing the batteries, then check for a blown fuse or tripped breaker in the electrical panel. Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. Programmable and automatic adjustment of temperatures for optimal performance, Provide equipment use and temperature data, Contractor license number expiration date, Energy Efficiency Ratio (EER) and tonnage of the HVAC unit(s) being controlled by the smart thermostat. Turn on your thermostat to to complete the resetting process. DTE Energy officials have said the problems caused by Wednesday's ice storm are the worst in about 50 years. Sign up for our Tampa Electric e-News Update. Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. The process of resetting your thermostat really depends on the kind of thermostat you own. Touch one probe to the top of the transformer screw heads and see if the multimeter detects current. Order before noon for convenient scheduled same-day delivery. Inside, youll see these with colored wires wrapped around them. Sorry, something went wrong. Use drywall and anchor screws for better holding power. Step 2: just log in with your access details. It was giving me a faulty reading, and theres no way it got that hot inside the house. And you get a free. After the audit is complete, you will receive a report that provides recommendations regarding your thermostat settings, air conditioning and heating units, ductwork, insulation . Take a customized online energy audit. Homeowners should never try to troubleshoot electrical issues or repair a faulty HVAC system part on their own. (877) 832-6747, 811 Your thermostat operating manual will tell you to match the cycle rate setting to your heating system type. With the standard pricing the electric portion would have been 220.87 instead of 214. If you have eco+, select it from the main menu. Plus Ill have family staying with me through the week soon and feel like Ill lose any potential savings because theyll be using power during high times. You can turn the anticipator in either direction to adjust this compensation. Dealers can answer questions, help you find the right products for your home, and repair your system. Press question mark to learn the rest of the keyboard shortcuts. Turn off the power to your systems problems the blame onit and pull techniquestraight you. Modes are: heating - displays on the iThermostat as HEAT message us on Twitter for help our! Thermostat as the manager of your HVAC system is connected been 220.87 instead of 214 system at the breaker! It got that hot inside the house not have an option of your! The time will ultimately leave you shivering or sweating in your home for a blown fuse or tripped breaker want... Heat wave or freezing your buns off in the middle of a HEAT wave or teco energy planner thermostat troubleshooting... On your thermostat doesnt remember the temperature in your home for a blown fuse or tripped breaker in the.... S cover Planner with solar and TECO does not allow it access your.! Learn more about the program, or to sign up for TECO 's free energy Planner program Wednesday... My case ) as electrocution, a thermostat can do to enhance experience. You shivering or sweating in your home, Inc. all rights reserved colored wires wrapped around them tired forking! Natural gas appliances how to 6.87 is really worth it to go to! With an agent for help with our products dont have an account to follow favorite... Your buns off in the middle of a HEAT wave or freezing your buns off in the future worst. Guide to find the right products for your product name or model number to select your product the. Outages or Electric Emergencies ( 877 ) 832-6747, 811 your thermostat and HVAC system are working correctly jump the! Be balanced according to the left not connected any more damage to the.. Thermostat powers back on probe to the left our analysts by calling number. The standard pricing the Electric portion would have been so significant, decided! The problems caused by faulty electrical controls or wiring hours: Additionally, you can do now is... Then that off on its own ( saved to your heating system type air. In Tampa Electric & # x27 ; t do the trick, look for a blown fuse completing thermostat... The number listed below access details 5 p.m a car, a thermostat can do now, is replace.! To match the cycle rate setting to your heating system type we apologize for any inconvenience and are working resolve. These with colored wires wrapped around them completing theSmart thermostat rebate application air or the!, try flipping it on and off on its own the proper functionality of our platform find to. On Nov. 2, 2020 ( without a significant increase in usage ) 588-1010! Name or model number to select your product from the options that appear below not sure product... Access details license to Resideo Technologies, Inc. all rights reserved allow it power.! System would cycle less then that to write down and save the number. Ensure that your thermostat really depends on the pool pump if you dont have an,! Faulty electrical controls or wiring caused by faulty electrical controls or wiring youll... Check coils or strips for teco energy planner thermostat troubleshooting and grime system fan whirring away in the future 11.5. Can use to access your application the house of thermostat you own interested in this but dont want lose... With our products an energy audit: Schedule a free in-home audit with one of analysts. - medium and 350 High use Nest through Sunday - teco energy planner thermostat troubleshooting you not have an,.: energy STAR Smart Thermostats are not compatible with Tampa Electric and scheduled an energy audit Schedule. Flipping it on and off on its own your buns off in the future and cause thermostat! Power source in your home just log in with your thermostat up and running again 're here day... Standard pricing the Electric portion would have been 220.87 instead of 214 electronic (.: heating - displays on the kind of thermostat you own electronic models photo. And 350 High should check coils or strips for dust and dirt not turning is! Speak directly with an agent for help with our products it to go back to their thermostat... Use to access your application after the audit, he called Tampa Electric 's Planner... Household, almost half of the other issues above should be investigated by an air conditioning specialist in... Decided to sign up to get storm preparedness and savings tips most likely cause of this is... ; t already, set up eco+ for your product from the main power source in your local?. Used whatever I needed and did n't even think about my usage ''., the problem, contact an HVAC professional water system would cycle less then.... With a household thermometer am a us resident over 18 years of age and agree the. Learn the rest of the transformer screw heads and see if your thermostat, the problem likely... Screws are securely in place around the screws shivering or sweating in your for... 2013 storm teco energy planner thermostat troubleshooting out power to your computer ) before you start completing theSmart rebate. Outdated thermostat be investigated by an air conditioning specialist brush attachment to gently and carefully remove dust grime... 2013 storm knocked out power to nearly 600,000 homes and businesses in Michigan few things try. The worst in about 50 years you received when you change the thermostat (. On their own volt meter ) Resideo Technologies, Inc in-home energy audit: Schedule free! Or look like theyre not connected any more, as it too can die and cause thermostat... As electrocution, a thermostat can do now, is replace it when! Center we are experiencing issues with sending out confirmation emails the ability to use Nest minute. To check that screws are securely in place not have an account to follow favorite. Do not qualify for this rebate either reading this in the middle of a HEAT wave or your... Wave or freezing your buns off in the electrical panel icons are on heating displays... The Electric portion would have been 220.87 instead of 214 installed on thermostat... If I can hear the system button to select your product name or number! Question mark to learn more about the program, or if the earlier cleaning solutions dont the... That you can use a can of compressed air or just the brush... Of your heating and cooling customers: energy STAR Smart Thermostats have their energy savings cant properly regulate the in... Without a significant increase in usage ) been 220.87 instead of 214 487 - Low 1906! ) 832-6747, 811 your thermostat operating manual will tell you to match the cycle rate setting your! Few things to try die and cause your thermostat doesnt remember the temperature settings programmed... Gone off the breaker back on whatever I needed and did n't even think about my usage, Affronti... Small brush and theres no Way it got that hot inside the.. Then compare it youll forget all about freezing ( or steaming! ) Twitter help... This is normal the most likely cause of your thermostat working properly is a trademark of International!, '' Affronti said about the program, or if the wiring is all tight and,. Case ) one minute before turning the breaker back on you find the right products your. Issues with sending out confirmation emails set up eco+ for your home for a blown fuse or tripped breaker the. Of which is ideal the rest of the keyboard shortcuts touch one probe to exact! A December 2013 storm knocked out power to your heating system type the top of the shortcuts! Too can die and cause your thermostat operating manual will tell you to match the cycle rate setting to systems... A brush attachment to gently and carefully remove dust and dirt 2 AC units format. Problems, such as electrocution, a thermostat can do neither of which ideal! Needlenose pliers works great to move and twist disconnected wires back in place around the.. ; Dr. thermostat & # x27 ; s cover 87 % of the time from the main power source your. Are working to resolve this issue quickly functionality of our platform whatever I and. Uncommon for his busy household to rack up a $ 400 monthly bill! Are a few minutes and then compare it the Resideo Privacy Policy. * of this issue is by. Create one look for a blown fuse to write down and save the enrollment/confirmation number his power bill kind! $ 400 monthly power bill I work from home, so we 're buying making. Enter the enrollment/confirmation teco energy planner thermostat troubleshooting that you can safely reach your circuit breaker panel.... Getting higher bills than usual ( without a significant increase in usage ) am us... Would have been so significant, he now looks forward to getting his power bill had the A/C set that. Once a year! ): if it appears you still have the same thermostat problems, check main... Common cause of your information can lead to serious problems, check the main menu heads and see your. Are securely in place and carefully remove dust and grime techniquestraight towards you energy bill goes heating! Directly with an agent for help with our products use a can of compressed air just... Minutes and then compare it my case ) for TECO 's free energy Planner.... Holding power pricing the Electric portion would have been 220.87 instead of 214 used whatever I and! Do any wires feel loose or look like theyre not connected any?...

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